The factory relationship
Phoenix has worked with the same factory for seventeen years. It is a direct relationship: Russ has stood on that floor, twice, and the engineers there answer him the same week. A million-dollar opportunity does not register with the largest control vendors. At this factory it gets engineers on a plane.
That is what makes custom work possible at OEM quantities: a bezel with your logo, a cutout to your dimensions, an I/O count to your machine, at a price set against your volume rather than a list.
Stock in Mokena
Repeatable models mean repeatable orders. Phoenix holds stock, reboxes and ships from Mokena, Illinois, southwest of Chicago, so a production run is not waiting on a container. Lead time and stock position are stated on every product page as the catalog comes online.
Footage from the floor
Video from the production floor is in hand and will appear here once cleared.